Privacy Policy

1. Definition of Personal Information

“Personal Information” refers to information regarding a living individual, and with which said specific individual can be identified by name, date of birth, and other descriptions included in such information. In addition, it also refers information that can be readily collated with other information to thereby identify a specific individual.

2. Collection of Personal Information

When a customer purchases our products or makes inquiries in our shop, we may collect the customer’s Personal Information.
For collecting Personal Information, we will take lawful and fair means after specifying the purpose of use.

Personal Information collected in our shop is as follows.

Name, Furigana
Telephone number
E-mail address
Shipping address information
Transaction history with our shop and the contents of them
Information with which a specific individual can be identified by combining the above
# Please fill in all of the items used in the shop.

3. Use of Personal Information

The purposes of use for Personal Information we have collected from customers are as follows.

Confirmation and inquiries for orders
Confirmation and inquiries for shipping products
When replying to inquiries

In our shop, we will not disclose or provide Personal Information to third parties without the customer’s permission, except for the following cases.

When the disclosure is required by laws or ordinances, or when it is necessary to cooperate with government agencies, public municipal bodies, or individuals entrusted by them to carry out duties stipulated by laws and regulations. When the disclosure is necessary in order to protect the life, body or property of an individual, and it is difficult to obtain the consent of the person to whom the information pertains. When the disclosure of personal data is needed to be exchanged between affiliated companies of the company that runs our shop

4. Safety management of Personal Information

For safety management of Personal Information that we have collected from customers, a service-providing company provides rational, organizational, physical, personal and technical measures. In addition, by conducting the proper handling of such information in our shop in accordance with relevant laws or ordinances, we strive to prevent the risk of illegal raids on personal data, loss, falsification, leakage, etc. of the same.

5. Correction and deletion of Personal Information

For correction and deletion of Personal Information that we have collected from customers, please let us know by using the contact information below. ???

6. Use of cookies

We may sometimes use cookies in order to provide customers with better services, but this would not enable us collect information by which an individual can be identified, and does not infringe on our customers’ privacy.
Moreover, if you do not wish to accept the cookies, you can change your browser settings.
*Cookies are information which are transmitted from the server computer to customers’ browser and are stored in the hard disks of the customer’s computers.

7. Use of SSL

When entering Personal Information, in order to ensure security, SSL (Secure Sockets Layer) technology is used for the purpose of preventing such information from begin intercepted, disturbed or falsified.
*SSL is a function for transmitting and receiving data with eavesdropping and data falsification protection by encrypting information. Using SSL will enable information to be transmitted more safely.

8. Contact information

Fermenstation Co., Ltd.

9. Changes to privacy policy

Any changes to be made on the collected Personal Information, the purpose of use, or other items of privacy policy will be announced on this website.